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Posts Tagged ‘customer insight’

The next three years…

1.9.2010 | Ripatti | Service Design: content, customer insight, media, service design

Palmu

… and hopefully even more. As of today I will be officially joining Palmu Inc. as Service designer. Passi is already a veteran there with a one month headstart.

The last three years at Gyllene Skor were absolutely the best so far. We got to work with amazing clients, a superb team and learn from the top marketing and engagement agencies in the country, Bob Helsinki and Toinen Helsinki.

At Gyllene Skor we had the opportunity to be a part of teams working on major multichannel concepts and joining Palmu will give us a chance to add one more channel to our bag of tricks. In addition to digital channels Palmu has designed real-life services for various clients. Service design with no channel bias, as it should be.

The other learning opportunity for us is Palmu’s strong customer insight competence. Not to say that we have no experience in customer insight, but there is always more to learn.

As for our part, we will bring our strong knowledge of the media industry and content to the table. Spice that up with a strong feeling that were just getting started on the way to something big and a hunger for making things happen. Sounds like a terrific combination to me.

Let the games begin!

People: Esa Rauhala, Peter Barkman, Mikko Jäppinen, Jussi Olkkonen, Reima Rönnholm

Companies: Palmu Inc.

Tags:content, customer insight, media, service design
Posted in Service Design | No Comments »
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Spektaakkelit mielessä!

Passi on LinkedIn

The future is not digital. It’s multichannel.

Ripatti on LinkedIn

Passi and Ripatti enjoy designing services for everyday life. Passi currently works at service design agency Palmu Inc.

Ripatti is developing new stuff at Sterk.

Use Twitter, LinkedIn or passiripatti [at] gmail.com to contact us.

Visual inspiration by Maestro Leppänen.